Privacy Policy

1. Introduction

This Privacy Policy explains how SwiftPlus ("we", "us", "our") collects, uses, and protects information when you visit our website, place an order, or contact us. By using our website, you agree to the terms described below.

2. Information We Collect

We may collect the following information:

• Your name, phone number, email address, and delivery address
• Order details, including products purchased and order history
• Messages you send us via our contact form or WhatsApp
• Basic technical data and cookies used for cart functionality and analytics

3. How We Use Your Information

Your information is used to:

• Process and deliver your orders
• Provide customer support and respond to enquiries
• Send order updates and, where you have opted in, promotional offers
• Improve our website and services through basic usage analytics

You can opt out of marketing messages at any time by contacting us via WhatsApp.

4. Information Sharing

We do not sell your personal information to anyone. We only share necessary details with trusted delivery partners and payment processors to complete your order.

5. Cookies

We use session cookies to keep items in your cart and basic analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings, though some features (such as the shopping cart) may not work correctly without them.

6. Data Security

We use SSL encryption and secure servers to protect your information. Access to customer data is limited to authorized staff only.

7. Your Rights

You may request to access, correct, or delete your personal information at any time by contacting us via WhatsApp or the details below.

8. Contact

For any privacy-related questions or requests, contact us:

Shopping Mall, Bhuigor Mouchak Road, Narayanganj 1430, Bangladesh

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. This policy was last updated in June 2026.